Now taking new projects for Q1

We forge practical AI systems that ship, scale, and pay for themselves.

Synaptic Forge partners with product teams and operators to design, build, and deploy automation, AI agents, and AI-enabled customer experiences—grounded in measurable outcomes.

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Typical engagements: 2–6 weeks for prototypes, 6–12 weeks to production. Built with security, observability, and governance from day one.

Delivery focus

Placeholder metrics

3–10× cycle-time reduction on repeatable workflows (support, ops, content, reporting)

Weeks to deploy working pilots with real data, guardrails, and audit trails

Production-grade by default

Auth, rate limits, logging, evals, cost controls, and safety checks included.

Vendor-agnostic architecture

OpenAI, Anthropic, open-source—choose what fits performance, budget, and policy.

Measurable outcomes

Baseline → pilot → rollout with ROI, quality, and risk metrics tracked.

Capabilities

End-to-end build support: strategy, prototyping, implementation, and handover.

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AI product design

Human-centered UX, prompt/agent design, and evaluation frameworks for reliable experiences.

Automation & agents

Workflow orchestration, tool-calling agents, ticket triage, document ops, and internal copilots.

RAG & knowledge systems

Search + retrieval over your docs with permissions, citations, freshness, and governance.

LLM integration

APIs, tooling, streaming UI, cost controls, caching, and observability for production workloads.

Safety & governance

PII handling, policy constraints, red-teaming, evals, and auditability aligned to your risk posture.

Analytics & evaluation

Quality scoring, test sets, regression checks, and KPI dashboards for continuous improvement.

What we build

Common delivery patterns that create immediate leverage.

Customer support acceleration

Triage + draft replies with citations to policy/KB, escalation logic, and quality gates. Integrates with Zendesk, Intercom, Jira, Slack, and email.

Ops automation

Document processing, invoice/PO matching, reporting, CRM hygiene, and exception handling with human-in-the-loop review.

Internal knowledge copilots

Ask questions over your docs with permission-aware retrieval, freshness constraints, and “show your sources” outputs.

AI-enabled web experiences

Personalized onboarding, guided product selection, content generation, and interactive tools with cost and safety controls.

How we work

A pragmatic sequence that reduces risk and gets to production faster.

Discovery Define goals, constraints, and success metrics. Identify high-leverage workflows.

Prototype Ship a pilot using real data, guardrails, and evals. Validate impact and costs.

Production Harden architecture: auth, observability, caching, permissions, and reliability.

Scale Rollout plan, monitoring, iteration cadence, and team enablement for ownership.

Contact

Use this form as a placeholder. Wire it to your backend (or Formspree) when ready.

Next steps

Response in 1–2 business days

We’ll confirm fit

Quick call to align on outcomes, stakeholders, and constraints.

You’ll get a clear scope

Deliverables, timeline, risks, and a costed plan with options.

We deliver working assets

Code, documentation, handover, and measurable results—no slideware-only projects.

Placeholder contact: hello@synapticforge.ai (replace with your real email)
Based in Perth, AU • Serving globally